Finite Technologies Incorporated FAQ System - The five questions posted most recently:

How do I stop and start IBeX from the command line

Fri, 20 Jun 2008 01:38:21 GMT

The first and most important thing to know is that you should not be stopping and starting IBeX from the command line.

If there is no other choice then you can start and stop the call processing engine and all related processes as follows:

Stop:

At the command line with appropriate permissions type:

/etc/init.d/ibex stop

Start:

At the command line with appropriate permissions type:

/etc/init.d/ibex start

Notes:

Do not stop any of the procsses with the kill command unless you contact our support first.
Do not start Asterisk with the command asterisk -vc or any variation of this command. This will cause no end of problems for you.

What is the default CDR format?

Wed, 18 Apr 2007 07:34:09 GMT

IBeX creates a CDR (Call Detail Record) for every call placed in the system. The record are stored in a comma delimited record of one record per line. Each comma delimited value is enclosed in quotes.

The fields for the record are as follows:

Accountcode: What account number to use: account, (string, 20 characters)
Src: Caller*ID number (string, 80 characters)
Dst: Destination extension (string, 80 characters)
Context: Destination context (string, 80 characters)
Clid: Caller*ID with text (80 characters)
Channel: Channel used (80 characters)
Dstchannel: Destination channel if appropriate (80 characters)
Lastapp: Last application if appropriate (80 characters)
Lastdata: Last application data (arguments) (80 characters)
Start: Start of call (date/time)
Answer: Anwer of call (date/time)
End: End of call (date/time)
Duration: Total time in system, in seconds (integer), from dial to hangup
Billsec: Total time call is up, in seconds (integer), from answer to hangup
Disposition: What happened to the call: ANSWERED, NO ANSWER, BUSY, FAILED
(on some CDR backends, e.g. ODBC, these may be integers; note that more detailed
info can be found in the dialplan variable $HANGUPCAUSE)
Amaflags: What flags to use: see amaflags: DOCUMENTATION, BILLING, IGNORE
etc, specified on a per channel basis like accountcode.
User field: A user-defined field, maximum 255 characters

Important note on transfers:

If you are trying to collect records on IAX to IAX calls you need to be aware that by default, IAX will attempt to transfer calls in this situation (if DTMF is not required). When the transfer is completed the call is dumped from the middle machine and thus the call detail records will report a short call time.

If you want detailed records you must turn off IAX transfer, but unless your servers are very close together, you will definitely get a latency hit from doing so.

Sample CDR:

"","6101","5551111","default","""John Jones"" <6101>","SIP/6101-c698","Zap/3-1","Dial","Zap/R1/5551111","2006-02-26    13:50:58","2006-02-6 13:51:01","2006-02-26 14:15:07",1449,1446,"ANSWERED","DOCUMENTATION"

"","6101","5551112","default","""John Jones"" <6101>","SIP/6101-545c","Zap/2-1","Dial","Zap/R1/5551112","2006-02-26    14:15:38","2006-02-26 14:15:42","2006-02-26 14:16:11",33,29,"ANSWERED","DOCUMENTATION"

IBeX's ICM provides tools for converting IBeX CDR's to just about any format.�� They can be found in the "Billing Options" module and can be managed from the Logfile Management module.

Where can I find weather files for FTIDOE?

Mon, 19 Feb 2007 12:22:10 GMT

Weather File for the United States and a limited set of locations outside the US can be found in our Weather File Library.

For locations not listed in the Weather File Library please refer to the FAQ note regarding locations outside the US.

Where can I find weather files that are not located in the Weather File Library?

Mon, 19 Feb 2007 12:19:41 GMT

Weather files that we can redistribute without any license restrictions can be found in our Weather File Library.

Weather files for locations outside the US can be found on a CD published by ASHRAE. This CD contains IWEC files that will provide weather files to meet the needs of most locations in the world. IWEC files can't be directly compiled by FTIDOE but our Weather File Library provides a Perl script to convert the IWEC files to TMY2.

The CD from ASHRAE (http://www.ashrae.org) is: International Weather for Energy Calculations 1.1 (IWEC Weather Files). The item number is RP-1015. This material is copyrighted by ASHRAE so we can't distribute these files. Please contact ASHRAE to order this CD. If you have any problem converting these files please open a ticket on our Help Desk and we will be happy to assist you.

Please outline the steps required to add a new weather file to the existing program.

Mon, 19 Feb 2007 12:17:58 GMT

To add a weather file for use in your simulation you need to compile a weather
file.
To do this you need to:

1) Download the desired weather file from our Weather
File Library.

2) Create the short text file in the "input" directory under the
"weather" Directory.

3) Select the "Weather -> Pack/Import Weather File" option from
the main menu.

This will build a binary version of the weather file that you can then reference
from your input file.

The included .inp file is for a try weather file, if you are using tmy2 weather
then here is a quick sample


Atlanta GA TMY2
TMY2 13874
STAT
END